HOW TO PERFORM A STAFF PAYMENT

Staff Payments are a payment that is made by a staff/team member on-behalf of the end-customer when that customer is not present.  

For example, the customer is on the phone and wants to pay an invoice.

STEPS

Step 1: Log in to your user account by visiting https://merchant.shuttleglobal.com/login

 Provide your email address and password, then click on "Sign in".

Step 2:  A fresh page will appear, featuring a "My Apps" section on the left side, where you can find your payment link. Click on it.

Step 3: On “Payment Links” section, you will find on the upper right portion of the page -- “Staff Payment”.

Step 2: Enter the necessary details and click “Next”.

REFERENCE: invoice number

AMOUNT: the amount the customer wish to settle

NAME: customer’s full name

EMAIL: customer’s email address (not mandatory)

PHONE: customer’s phone number (not mandatory)

Step 3: Provide the payment information and then select "Process Payment".

Step 4: Next, navigate to the Activity tab to verify whether the transaction has been processed successfully. A check mark will indicate a successful transaction.