Sometimes if you’ve created a PDF invoice the payment link that is in the PDF isn’t clickable and doesn’t open a web browser window, this can be annoying.
Sadly we can’t control how the PDF works on your computer and for most users this isn’t a problem since they will open the PDF in Adobe Acrobat Reader and it will make the link clickable.
A way to mitigate this issue if you are worried about it happening to your customers is to place some instructional text above the link in your invoice template. Something similar to
“Please copy and paste this link into your web browser to pay online”